GPhC registered|Tracked Delivery
Clinician-led

Hair loss,handled properly.

Short online consultation. UK pharmacist reviews your hair, history, and goals. Evidence-based treatment prescribed if it's clinically right.

  • UK-licensed, pharmacist-reviewed
  • Direct pharmacist messaging
  • Switch, pause or cancel any time
Start your consultation
Pharmacist review
24h

Pharmacist review

Discreet delivery
Tracked

Discreet delivery

Registered pharmacy
GPhC

Registered pharmacy

Where to start

Hair loss treatments suited to you

Many causes of hair loss are treatable after pharmacist assessment. Tell us what you're seeing.

  • Receding hairline

    The line at the front has started moving back.

    Receding hairline
    Get started
  • Thinning at the crown

    A bald spot on top of your head.

    Thinning at the crown
    Get started
  • Overall thinning

    Hair looks thinner everywhere, not one area.

    Overall thinning
    Get started
  • Not sure yet

    Just starting to notice — answer a few questions.

    Not sure yet
    Get started
Why Caremacy

Built around what patients actually need

UK-licensed treatments, pharmacist-reviewed every prescription, and quarterly photo reviews to track real change.

Verified authenticity

UK-licensed finasteride and minoxidil, with every prescription receiving individual clinical review.

Side-effect support

Report sexual side effects, shedding or scalp irritation — and get pharmacist guidance directly.

Total control

Switch plans, pause or cancel any time. No 12-month lock-ins, no hidden clauses.

Progress & refills

Quarterly photo reviews help you track changes over time. One-tap refills keep you consistent.

Your dashboard

Your digital health dashboard

Everything you need, in one place — the moment you sign in.

  • Chat

    Message a pharmacist directly

  • Track

    Log progress and symptoms

  • Report

    Instant side-effect logging

  • Manage

    Refills, pauses, cancellations

Treatments

Evidence-based treatments for hair loss

Treatments are prescription-only or pharmacist-supplied, depending on the product. Your pharmacist decides what, if anything, is clinically appropriate.

The Protection Plan

Finasteride 1mg

Daily oral tablet that reduces DHT — the hormone linked to male-pattern hair loss. The longest-established prescription treatment for hair loss in the UK.

From£29/ month
  • Once-daily oral tablet
  • DHT-blocking mechanism (5α-reductase inhibitor)
  • Pharmacist-reviewed before every prescription
  • Discreet, tracked delivery in plain packaging

The Regrowth Plan

Minoxidil 5% solution

Topical solution applied daily to the scalp — stimulates blood flow around the hair follicle. Suitable for patients who cannot take oral treatment.

From£39/ month
  • Topical 5% solution
  • Follicle stimulation pathway
  • Suitable for patients trying to conceive
  • Precision applicator included
How it works

Four steps. No waiting room.

From short online consultation to discreet doorstep delivery — pharmacist-reviewed, end to end.

  1. Share a few details

    Answer a short online questionnaire about your hair, history, and lifestyle. Takes around three minutes.

  2. Pharmacist review

    A qualified prescriber reviews your case individually before any treatment is prescribed.

  3. Prescription

    If treatment is clinically appropriate, your pharmacist prescribes and explains what to expect.

  4. Delivery

    Treatment uses plain packaging and tracked delivery. Available options and timings are confirmed before payment. Resupplies arrive automatically unless paused or cancelled.

Eligibility

Is this right for you?

Usually suitable for

  • Men (18+) experiencing androgenetic alopecia (male-pattern hair loss)
  • Patients noticing thinning at the crown, temples, or hairline
  • Patients with stable general health and no contraindications
  • Patients comfortable with a daily treatment routine

Not suitable if you are / have

  • Women of any age (finasteride is not licensed for female use)
  • Men planning to father children (discuss with your pharmacist — alternative pathways exist)
  • Patients with a history of liver disease (relevant for oral treatment)
  • Patients with severe scalp conditions (eczema, psoriasis) on treatment area
  • Age under 18 years

This is a summary, not a complete assessment. A pharmacist reviews your full health history during consultation before any prescription is issued.

The science

How hair loss treatment actually works

Two evidence-based mechanisms — used alone or together, depending on what your pharmacist recommends.

  1. Reduce the hormone driver

    Finasteride blocks the enzyme that converts testosterone to DHT, the hormone most closely linked to male-pattern hair loss. Less DHT means less follicle shrinkage over time.

  2. Stimulate the follicle

    Minoxidil applied topically increases blood flow around the follicle and lengthens the active growth phase of the hair cycle. It does not act on hormones, so it's suitable for different clinical profiles.

  3. Consistency matters

    Both treatments require ongoing use to maintain effect — stopping treatment typically reverses any benefit over the following months. Your pharmacist will discuss this clearly before you start.

Clinical evidence

What the trial data shows

Peer-reviewed evidence for finasteride and minoxidil — cited and attributed, not reframed as a personal promise.

Randomised controlled trial

Finasteride 5-year trial (Kaufman et al.)

Kaufman KD et al., J Am Acad Dermatol 1998;39:578–89 (5-year follow-up extension published 2002)

Participants
1,879
Duration
5 years
Comparator
Finasteride 1 mg vs. placebo, randomised double-blind

At year five, the finasteride group showed significantly greater maintenance of hair count at the crown compared with placebo. Trial data does not predict an individual's outcome — your pharmacist will discuss realistic expectations during consultation.

Read the full paper

Randomised controlled trial

Minoxidil 5% vs 2% solution trial

Olsen EA et al., J Am Acad Dermatol 2002;47:377–85

Participants
393
Duration
48 weeks
Comparator
Minoxidil 5% solution vs. 2% vs. placebo, randomised

At 48 weeks, the 5% minoxidil group showed significantly greater non-vellus hair count change than the 2% or placebo arms. Individual response varied; results should not be read as a personal prediction.

Read the full paper

Trial results do not predict individual outcomes. Your pharmacist will discuss realistic expectations during consultation.

UK Registered Pharmacists

Meet Your Clinical Team

Every prescription is reviewed by our UK-registered pharmacists who genuinely care about your wellbeing.

Younes Mekhalfia

Younes Mekhalfia

Independent Prescribing Pharmacist

MPharm, IP10+ years experience
GPhC: 2085251
Aans Memon

Aans Memon

Prescribing Pharmacist

MPharm, IP10+ years experience
GPhC: 2085817

Video Message Reviews

Receive personalized video explanations with every prescription

Proactive Check-ins

We follow up to ensure your treatment is working for you

Side-effect Management

Direct pharmacist support if you experience any concerns

GPhC
All pharmacists registered with the General Pharmaceutical Council
Frequently asked questions

Everything you need to know about hair loss treatment

Common patient questions — grouped by category and answered with clinically reviewed guidance.

What treatments are used for male-pattern hair loss?

The two evidence-based prescription treatments are finasteride (oral, DHT reduction) and minoxidil (topical, follicle stimulation). Both have decades of clinical use in the UK. Your pharmacist will recommend one or both depending on your case.

How does finasteride work?

Finasteride blocks the enzyme that converts testosterone to DHT — the hormone most closely linked to male-pattern hair loss. Less DHT means less follicle miniaturisation over time. Taken as a once-daily oral tablet.

How does minoxidil work?

Minoxidil is a topical solution applied to the scalp. It increases blood flow around the follicle and lengthens the growth phase of the hair cycle. It does not affect hormones, which is why it is suitable for some patients who cannot take finasteride.

How long does it take to see results?

Clinical response is typically measured over six to twelve months. Many patients report reduced shedding first (within a few months), followed by gradual changes in density. Your pharmacist will set realistic expectations during your consultation.

What happens if I stop treatment?

Both treatments only work while you take them. Stopping typically reverses any benefit over the following months as DHT levels return or the follicle stimulation effect wears off. Long-term use is the norm for sustained effect.

Your health shouldn’t wait.

Free consultation, pharmacist-reviewed, discreet delivery.

Start your consultation